![]() ![]() ![]() Please note that if the return process is not followed, AG is not responsible for returns lost in transit to us. Returns with complete documentation receive priority. It may take up to two billing cycles for the credit to appear on your credit card statement. We'll do everything we can to take care of your return quickly. To exchange your product or order, click here. Once we receive and inspect your returned item, we will ship the exchanged product to you. To exchange an item for a different size, please follow our return process as outlined above and select “Exchange.” Choose the item that you wish to exchange for and complete the order. Secure the shipping label to the package making sure no other tracking labels are visible and drop it off at your nearest stand-alone FedEx location or an approved third-party Fedex drop-off location.Īll products must be returned in their original condition, with tags still attached. It is recommended that customers use the original box that the shipment came in and include the packing slip. **Return rates and fees for International orders will vary. *Please note, you will not be charged the $10.00 Fedex return fee if: (i) you choose to exchange your product or receive a Gift Card instead of a refund or (ii) you return the product by selecting the “Ship on My Own” option. If we are responsible for sending the wrong item or the item sent was defective, we will not deduct the $10.00 fee and any shipping charges you may have paid for expedited shipping will be refunded to you. To begin your return or exchange process and create a prepaid FedEx label, use our interactive returns portal. If you decide to use the prepaid label, a $10.00 fee will be deducted from your refund total at the time of processing. For international orders, please follow return instructions found here.įor Domestic orders, please see the below. Return rates and fees for International Orders will vary. These promotion-specific terms will be indicated on the product and throughout your checkout process. Returns are processed within 7-10 business days from when your items have been received at our facility. Such returns will only be accepted for store credit. In certain instances, including when merchandise is returned due to a rare defect, we may, at our discretion, accept merchandise returned after the 30-day return period. Unwashed, unworn, and unused merchandise may be returned or exchanged within 30 days from the date of your receipt of your order. ![]()
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